WCE · ENGLISH FOR WORK AND OPPORTUNITY

Make your next
conversation count.

ESL110 · Business English for Global Professionals. Write a clear email, contribute to a meeting, explain your work and build better professional relationships.

Start learning →Download the illustrated PDF ebook Printable workbook

Learn it. Rehearse it. Use it.

Try three 20-minute sessions per module. First learn the expressions and read the dialogue. Next rehearse with a partner and adapt the writing template. Finally complete the practical task and quiz. Study one module each week or repeat at your own pace.

Clear language
Short sentences and specific actions.

Real practice
Emails, calls, meetings and customer conversations.

Useful feedback
Check your answers, revise and try again.

Portable tools
A workbook and ten adaptable templates.

Choose a model voice

Listen uses a synthetic voice on your device. Voice availability varies. It does not record or assess your pronunciation.

Use fictional company names, customer details and figures in practice. Your notes stay in this browser; they are not a shared workplace record.

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YOUR BUSINESS COMMUNICATION CHALLENGE

Final review and workplace project

A fictional customer workshop

You coordinate a one-day workshop for a new customer. The customer asks for a price, a schedule and a short explanation of the benefits. One delivery may be late.

Write a 100-word proposal email stating the purpose, scope, an invented price and a clear next step.
Hold a two-minute meeting: ask a question, suggest a solution, clarify the delivery risk and agree an action with an owner and deadline.
Give a one-minute progress update and write a four-line follow-up email.

Review, revise and try again

Ask a teacher or partner to review: task completion, clarity, appropriate tone, language accuracy and confirmed details. Score each 0–4: 0 = not yet, 1 = substantial help, 2 = some help, 3 = mostly independent, 4 = independent and clear. A total of 15/20 can be a practice goal. This rubric is not a certified proficiency assessment.

My next professional communication goal

Your course, illustrated and offline.

Download the complete WCE ebook with ten unit visuals, lessons, dialogues, writing templates, practice tasks and answer keys.

Download the PDF ebook ↓

AMERICAN + BRITISH USAGE

Understand both. Write consistently.

American	British	Workplace meaning
resume	CV	A summary of qualifications; an academic CV may be longer.
vacation	holiday / annual leave	Time away from work.
cell phone	mobile phone	A portable telephone.
zip code	postcode	A postal area identifier.
organize	organise / organize	Arrange work or an activity.
center	centre	A place or organizational unit.

These are common patterns, not strict rules for every workplace. Match your organization’s style. Use an unambiguous date such as 14 May 2027 and a named time zone for deadlines.

Optional AI practice partner

Copy this prompt into a tool you choose, or ask a human partner to use it. The course has no connected AI tutor. Do not paste real client data or confidential business information. Check corrections with a teacher.

Practice prompt

Act as a patient Business English practice partner. Use fictional companies and figures only. Give me one short situation about emails, meetings, customer service, project updates or negotiation. Wait for my response. Correct one important error, explain it in simple English, and ask me to try again. Help me make the purpose, action, owner and deadline clear. Do not invent qualifications, achievements, legal advice or a certified proficiency rating.

Learning with your organization

Ask WCE about a teacher-supported course, tailored workplace scenarios or staff training: DrE@mywce.org.

Original WCE worksheets and learning activities: CC BY 4.0, with attribution and changes identified. Logo and branding excluded.